Barry M Rewards Programme – FAQs
Q: Who can join the Barry M Rewards Programme?
A: Anyone aged 16 or over with a valid email address can join.
Q: How do I sign up?
A: You can sign up by creating an account at barrym.com.
Q: Can I have more than one account?
A: No, each person is allowed only one account.
Q: How do I earn points?
A: You earn 5 loyalty points for every £1 spent on eligible purchases at barrym.com.
Q: When will my points appear in my account?
A: Points are typically credited within 10 days of your purchase.
Q: Do I earn points on everything I buy?
A: No, points are not earned on gift cards or delivery charges.
Q: Will I earn birthday points?
A: Yes, if you've provided your birthdate and made a purchase in the 12 months before your birthday, you’ll receive birthday points.
Q: How do I redeem my Rewards?
A: Log into your account at barrym.com/pages/rewards and redeem them during checkout.
Q: Can I use Rewards with other promotions or discounts?
A: No, Rewards can’t be combined with other offers unless otherwise stated.
Q: Can I use Rewards on any product?
A: Rewards can be used on all Barry M products except gift cards and delivery charges.
Q: Can I transfer or sell my points or Rewards?
A: No, points and Rewards are non-transferable and cannot be bought, sold, or traded.
Q: Do my points expire?
A: Yes, points expire after 12 months of no activity (no earning or redeeming points).
Q: What happens if I return a product?
A: Points earned on returned or refunded products will be removed from your balance.
Q: Can my account be terminated?
A: Yes, if there’s no activity for 12 months, or if misuse, fraud, or policy violations occur.
Q: How can I check my points and Rewards?
A: Log in to your account at barrym.com/pages/rewards to view your balance.
Q: What should I do if my email changes?
A: Update your email in your account settings to ensure you don’t lose access to your Rewards.
Q: How do I leave the programme?
A: You can leave anytime by emailing Customer Services at help@barrym.co.uk.
Q: Can Barry M change the Rewards Programme?
A: Yes, the terms, benefits, and even the existence of the programme can be modified or cancelled at any time.
Q: How will I know if the terms change?
A: Updates will be posted on the Barry M website. Continued use of your account means you accept the changes.
