We take our privacy and security very seriously. All of the personal information you enter is encrypted by secure server software before it is safely transmitted across the internet. To ensure the security of your card details, payments are processed securely through RealEx Payments. RealEx are compliant with PCI DSS version 3 Level 1, the highest level of PCI compliance. RealEx Payments were one of the first service providers in Europe to achieve this Level 1 certification in October 2004.
All information that is transmitted to RealEx Payments over the internet is protected to ensure confidentiality. In addition to this confidentiality control, all messages sent to and from our services are authenticated using digitally signed digests.
Once you have registered with us, you will be able to log in to your account. As this website is new, we will have tried to send you an e mail so that you can reset your password. If you did not receive this then please set up a new account or contact us.
Go to the log in page and click 'forgot your password' - we will email you a link to reset your password.
Registering takes just a few minutes, but will save you lots of time as you will not have to re-enter your contact details each time you make a purchase. You will be able to view your order history via the website and also be able to take advantage of other planned website developments such as an e-mail reminder service to ensure you won't miss any important events. When you register, you will also be given the option to receive regular updates on products, hot tips, special offers and website developments.
To register, simply enter a memorable password when prompted to do so on the Customer Details Page when placing your first order. For subsequent orders, just enter you e-mail address and password to retrieve your address details.
To simplify the checkout procedure, you will need to go through the ordering and checkout procedure for each address.
Postage and packaging charges for deliveries within the UK are charged at £3.00. Europe/International delivery - Depending on location cost of shipping is calculated by Destination, Weight and Shipping Service. Payment Methods - MasterCard, Visa, Visa Debit, and PayPal.
All postage and packaging charges are charged per order and NOT per item. Delivery costs will be confirmed at the checkout stage.
Online we accept secure online payment with all major credit cards. We also accept Paypal, Amazon Pay and Klarna.
By Phone if you would like to place an order over the telephone you can call us on 0208 349 2992. Our order line is open 9.00am - 5.00pm Monday to Friday.
When you successfully place an order online, you will receive an order acknowledgement within a few minutes, providing you gave your correct e-mail address. This confirmation will include full details of your order and your unique order reference. If you do not receive this e-mail confirmation, please contact our Customer Service Team on 0208 349 2992
Enter code BMVEGAN20 at the checkout for 20% off all products. . Bundles and sale are not included in this offer unless specified. Code valid until 31/01/22, 23:59 GMT.